Service Guarantee
All our clients enjoy levels of account management that are unequalled within the data processing industry.
We guarantee a response to all communications within one hour - 24/7!
All contracted work we undertake is accompanied by a comprehensive Service Level Agreement (SLA) with penalties for non performance.
For those clients that used to undertake all processing in-house the SLA is the most important factor when moving to Datahold and provides assurances that were previously not available.
We are the UK's fastest growing consumer data solutions provider.
Since 1998 we have continued with substantial investment in our wholly owned data centre in Philippines. Staffing levels, both on data processing and account management, are the highest in the industry.