I know of a well-known data bureau that has seen its staff hemorrhage from nigh on 60 to the grand total of 5 within the space of six years. Poor management? Not really. The data management industry is undergoing a structural shift whereby falling hardware and software costs have emboldened companies to take their data management in-house. Jed Mooney, managing director at Datahold explains further. …read more »

It was only a matter of time before a CRM IT project ended up in the High Court (PM Nov 16) yet for EDS to accuse BSkyB of not knowing ‘what the scheme was meant to do’ is a little bit rich. Had EDS not thought of asking for a better brief? …read more »