A division of the NHS undertaking academic research had created an extensive research database using data sourced from comprehensive medical questionnaires.

The questionnaires would often contain very large volumes of information but were totally unsuitable for scanning and image mark recognition.

The questionnaires were continuously changing with ongoing set-up and revision of data entry programs required.

A project leader assigned with extensive capture experience tasked with managing the project.

Extensive testing undertaken on all new data capture programs.

QC of post captured data to minimise errors and ensure minimum accuracy levels exceeded.

a)  Flexibility to handle all questionnaire projects.
b)  Cost savings achieved.
c)  Quality ensured.
d)  Single contact with guaranteed response times.
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